Frequently Asked Questions

  • Can I cancel my subscription?

    You can cancel at any time, there are no lock in contracts. All access to material and will cease then though.

  • I have done lots of online courses, why is yours different.

    I hate fluff. This is a fluff free course. It is not all pretty documents and airy fairy strategy talk. We get down to business and you will get your hands dirty. We are teaching you what we do every day in our business for our paying retainer clients. You will be learning what we have been doing for over 15 years.

  • Who is this course for?

    This course is best for people who want to take control of their digital marketing. So it might be for you personally or a member of your team if they will be the person who will be doing the work. This is an hands on course and is best completed by the person who will be doing the work.

  • Do I every get to interact with people?

    There are several face to face activities. Each week I will be live in our private group to help you stay focussed and accountable. There will be a live Q & A webinar or training session each month on a topic, that I will be running and everyone will be invited to. These will be run using ZOOM ( for face to face Q&A sessions) or via the Webinar Ninja platform for training sessions

  • I am not very good at technology, will I be able to keep up?

    All training is self-paced. There is no need to worry about keeping up, you work at your own pace - but I watch closely to see how you are travelling through the course to help you stay accountable.

  • Do I need to be selling products online to gain benefit from my subscription?

    No, in fact a large proportion of my clients are service based businesses. This training is all encompassing, so whether you are a product or a service based business does not matter. We are covering digital marketing fundamentals that work across any industry.

  • I don't use "insert social media platform here" , will I be able to do this course

    Social Media is just one part of this program - in the Digital Ascent course, we cover 4 key facets - Web, Social , Content and Search and help you understand how they work together. We also cover the key social platforms and help you understand where you need to be placing your efforts. It is all about where your clients are.

  • How long do the courses take

    When we have run these programs as live rounds, our big program, the Digital Ascent takes between 8 weeks. The smaller topic based courses take between 2-4 weeks each. You may find depending on your work schedule that you take longer or shorter to complete them, they are all self paced.

  • What currency is the monthly fee in?

    Your monthly fee is in AUD